A Girls Best Friend

My best friend is Mo. Shes cute, good looking and not talk too much with the person that she isnt known very well. When you see her first time you might think shes hard to get along with but actually if you understand she well you will know that it isnt like what you see. She has a good smile, big eyes and pretty long hair that will let people want to be friend with her when they see her. In addition, Mo is a responsible person. She always takes care of her Jobs well and finishes the work on time. Shes hard working and organized. She can manage the time very well and everything is in her schedule. Moreover, shes reliable sometime Ill talk to her some secrets and she can keep the secret very well and wont talk to others. I think she is a really nice friend. What is more, Mo is a really good friend for me. Shes the person who understands me well. Shes always beside me when Im upset, listen to me and help me every time when I need help. When I have problem she will give me some advices and help me to solve the problem.Even when I dont understand in the lesson she explained patiently for me to understand every time. I think Im really lucky that I have met Mo and Im very happy we are friend and I think we will be friend forever. To summarizes, I think Mo Is a nice person. She has good appearance, personality and Im very happy that I can be friend with Mo who Is cute, responsible and always help me In everything. Finally, I think friend Is really Important for me and I hope we can be friend forever. But It made my day.

The Genocide in Bosnia Research Paper Example | Topics and Well Written Essays - 1000 words

The Genocide in Bosnia - Research Paper Example Sells (1998) suggests that it was the Serbian religious mythology, extreme nationalism, and racist theories, which contributed to the occurrence of the Bosnian genocide. The events which led to this genocide were put into motion with the death of the Yugoslav president Josip Tito in 1980 who had managed to hold the Yugoslav federation together throughout his rule. Now the Croat and Bosnian nationalists started to agitate for their independence and as a response, Serbian nationalism, which had been dormant for many decades, was suddenly given a new lease of life. The Serbians had been the dominant people within the Yugoslav federation and with its collapse they would have lost the power and influence which they had exercised over the other states within it. After Slobodan Milosevic became the Serb leader and by default the leader of the Yugoslav federation in 1987, he encouraged Serb nationalism not only in Serbia but also in the other states in which large Serb communities lived. Cro atia, Slovenia, and Macedonia declared independence from Yugoslavia in 1991 and these three new states were all recognized internationally. There followed a year’s fierce fighting between the mainly Serb Yugoslavian army and Croatia in Yugoslavia’s attempt to hang on to the Serb communities there and when this was not successful, the Serbs turned their attention to Bosnia. A sign of the increasing tensions in the area occurred in 1992 when the Serb army began shelling the National Library of Bosnia-Herzegovina in Sarajevo. Over a million books, more than a hundred thousand manuscripts and rare books, and centuries of historical records were destroyed and this can be considered to have been a systematic campaign of cultural eradication. A good case study of the Bosnian genocide would be the one that happened in Srebrenica. In July 1995, Serb troops and paramilitary units descended on the town of Srebrenica and began shelling it after dealing with the Muslim soldiers in the countryside, besieging the town’s thousands of Muslim civilians. The United Nations peacekeeping mission in the town which consisted of French and Dutch soldiers, could do little to help the civilian population and had to agree to a vague promise made by Mladic, the Serb commander, that everyone would be allowed to cross out of Serb territory but only after the screening of the men so that ‘war criminals’ could be detected. This promise proved to be false as witnessed when the men were separated from the women and children and the latter were forced into trucks and buses and deported. The men on the other hand were all killed and this process of large scale murder and deportation continued for the next four days. It is estimated that up to 7500 men and boys over thirteen years old were killed after being driven on trucks or marched to their places of death. It is said that up to 3000 were while in the act of escaping by being shot and decapitated in the field s. Thousands of bodies were buried in mass graves although most of these were later exhumed and re-buried in more secret places. According to Ching and Ching (2008) more, than 26000 Muslim civilians were killed during the Bosnian genocide and thousands more died from starvation and a lack of medical care. Furthermore, over 10000 Muslim civilia

BSC Flexibility & the Customer Perspective Essay

BSC Flexibility & the Customer Perspective - Essay Example David P. Norton and Dr. Robert S. Kaplan pioneered the approach in the 1990s. The case study is from the British Airport Authority (BAA) at Heathrow Airport’s Terminal 5 project. They termed their balanced scorecard as the T5 BSC. T5 was a performance management system based on key performance indicators and measures. This paper also compares the Norton’s BSC approach to the T5 BSC approach. T5 BSC based on 5 key performance indicators, 10 key measures, and 37 performance data. The performance indicators were selected as high-level quality indicators to drive the project’s objectives & requirements, identify the stakeholders, agreement of benchmarks, performance of inspections and test from the begin to the completion of the project. The indicators related tot the key measures gave general directions of the project through enablers, monitoring progress, or ascertaining outcomes. The performance data were the metrics that were measured for each stage of the projec t. Team members did this in order to monitor performance. The key measures would be regularly reported and published (Basu, Little & Millard, 2009). The main objective of any measurement system should to encourage managers and other employees to work towards implementing the organization’s strategies. Through the translation of strategy into measure of the balanced scorecard, all parties can know objectives and goals. ... roject, key performance indicators and key measures of the project were made to meet the requirements of the T5 Agreement and its complexity, spanning road, rail, and air constructions. The T5 balanced scorecard has incorporated the balancing principles of Norton’s balanced scorecard fours aspects i.e. learning & growth, customer, internal processes and financial. In the T5 BSC, the leading indicators are given by the benchmarks agreed & the verifications planned and work supervised. On the other, in Norton’s BSC, the leading indicators are given by learning & growth aspect. Considering the outcome indicators, the handover agreed and work complete in T5 can be related to the customer aspect in Norton & Kaplan BSC. Norton and Kaplan’s BSC aspect of internal process can be related to T5’s inspected and protected, and compliance assured measurement indicators. On further analysis, not all the measures as groups in each of T5 indicators act according to Kaplan and Norton’s BSC aspects. For example, the financial aspect relates to the total estimated cost of NCRs, a key measure of the compliance assured performance indicator. It can also be argued that the T5 KPIs and key measures have gaps related to the growth and financial BSC aspects but the assembly and manufacturing level performance indicators would not be expected to counter this. Kaplan and Norton’s Balanced Scorecard Aspects T5 Balanced Scorecard Customer Handovers confirmed RFT Closed outstanding work items Confirmed O&M manuals Confirmed Maintenance work plans Learning & growth Agreed test & inspection plans agreed Supervisors RFT-trained Financial Set Samples/benchmarks Total estimated cost of NCRs Internal processes Inspections with respect to the set benchmark & quality standards Checks confirming